Subject	I truly apologize for the wait
Posted by	sjomada on February 23, 2012 at 7:17 PM
	This message has been viewed 315 times.
In Reply To	It's 7:30 pm here and we are still here answering phones posted by Russell@Z1 on February 23, 2012 at 06:33 PM
Message	I've been driving since I got off of work, the most recent example would be Feb 17th last Friday, I called a total of 4 times, 2 times a little after 9 eastern time back to back then 2 times a little after 10 back to back. Using your automated answering system I navigated all 4 times to the technical department. After failing to get a hold of someone I decided to leave an E-mail from my work E-mail david.sanchez@patrick.af.mil which I never got a reply to
Follow Ups	Z1 customer service - sjomada 13:08:30 02/23/12 lol! (n/m) - spicyZ 13:16:17 02/23/12 Re: lol! - sjomada 13:25:22 02/23/12 Search AMS and you will understand (n/m) - RICH1 13:57:32 02/23/12 R (n/m) - samsungZ [Houston] 13:20:43 02/23/12 eject (n/m) - Aqualung 13:25:22 02/23/12 g.a.l.s. - samsungZ [Houston] 14:10:10 02/23/12 . - Aqualung 14:37:41 02/23/12 You ruined it, I look forward to these every time. (n/m) - MeatMan - 604Z.ca - 16:46:31 02/23/12 emails from Z1 - TReedsZ 13:27:17 02/23/12 epic failure (n/m) - whip 13:28:05 02/23/12 Lesson learned, there are much better vendors. (n/m) - BigTDogg (MA) 13:45:41 02/23/12 Deal with a different vendor who does not sell - HighPsi (NorCal) 13:51:15 02/23/12 greg at specialty z. great service. (n/m) - nemo1080 (Iowa) 14:03:46 02/23/12 2nd that (n/m) - Metal_Slinger 14:13:20 02/23/12 3rd that - WhiTTe Z 17:00:33 02/23/12 every single time (n/m) - LJZTT 18:58:47 02/23/12 should be stickied (n/m) - jzx 03:28:42 02/24/12 And cancel the order, you chose the crapiest brake pads - BigTDogg (MA) 14:35:05 02/23/12 That's not true... - Mike TDK (NoVA) 14:58:41 02/23/12 True - BigTDogg (MA) 15:15:25 02/23/12 Disagree - new2boost 16:01:01 02/23/12 Mike is agreeing with me, in a roundaboutway :) (n/m) - BigTDogg (MA) 16:04:46 02/23/12 I figured but still someone should show him the AMS issues - new2boost 16:10:24 02/23/12 Killing time waiting for traffic to die down. (n/m) - BigTDogg (MA) 16:13:22 02/23/12 Nice. In NC i got a ticket for that once lol - new2boost 16:17:18 02/23/12 Nah, I was still at work, waiting for the traffic to die - BigTDogg (MA) 19:33:04 02/23/12 maybe they're actually trying to prevent you from making - gizmo 15:01:00 02/23/12 That's funny I just spoke with Josh on my first try. (n/m) - njz 15:05:31 02/23/12 you can also try Joe at zspeedperformance - vulcanrush 15:16:45 02/23/12 2nd, great guy (n/m) - BigTDogg (MA) 15:42:25 02/23/12 LMAO more Z1 Drama!!!! (n/m) - Zski 15:19:37 02/23/12 What time are you calling? What e-mail address are you - Russell@Z1 15:35:25 02/23/12 200 phone calls already?..... Really?! - MeatMan - 604Z.ca - 15:42:23 02/23/12 Re: What time are you calling? What e-mail address are you - sjomada 16:21:03 02/23/12 You have taken the time to make a bad post about our company - Russell@Z1 16:26:08 02/23/12 Not ALL of what I said was bad? - sjomada 16:37:10 02/23/12 It's the only way to get their attention, - MeatMan - 604Z.ca - 16:49:04 02/23/12 I may not like Z1, but Russell has a point here. - Aqualung 16:59:28 02/23/12 Does he? - rojoloco (San Diego) 17:04:13 02/23/12 I don't think Russell or Shanna are lying about attempting - Aqualung 17:19:20 02/23/12 I agree he should reply back to their attempts to call. - rojoloco (San Diego) 20:12:14 02/23/12 Ive certainly jumped on the anti-AMS bandwagon - Antihero 17:04:24 02/24/12 I'm awaiting your response of some sort. - Russell@Z1 16:49:45 02/23/12 It's 7:30 pm here and we are still here answering phones - Russell@Z1 18:33:23 02/23/12 I truly apologize for the wait - sjomada 19:17:41 02/23/12 Thanks for the reponse - Russell@Z1 19:32:15 02/23/12 Another instance - sjomada 19:22:22 02/23/12 Last example that comes to mind - sjomada 19:25:40 02/23/12 Good feedback but I need to know what e-mail address - Russell@Z1 19:33:33 02/23/12 info@z1motorsports.com (n/m) - sjomada 19:39:03 02/23/12 Excellent. Thank you that is what I needed. - Russell@Z1 20:08:56 02/23/12 I must say I am shocked and impressed - sjomada 20:21:25 02/23/12 actually, that is what a CUSTOMER SERVICE DEPARTMENT - LJZTT 05:15:45 02/24/12 So info@z1motorsports.com is a closed part of - sjomada 08:27:32 02/24/12 I'm not saying you screwed up or they screwed up - LJZTT 16:40:03 02/24/12 Whatever you end up doing, canz the AMS pads. (n/m) - BoneZ (MD) 15:54:26 02/23/12 AMS pads are really that bad? - sjomada 19:50:11 02/23/12 Yes, there are better options, even at Z1 - BigTDogg (MA) 20:30:51 02/23/12 fair enough.... but man those manifolds are expen$ive =( (n/m) - sjomada 20:41:53 02/23/12 It's all relative. I bought mine when they were $1K a set - BigTDogg (MA) 21:02:23 02/23/12 Wait a second - SurfNeck 00:51:03 02/25/12 I smell a troll, why am I the first to acknowledge this? - TriniTT 16:14:03 02/23/12 What does this even mean? (n/m) - Wingzerro93 16:16:31 02/23/12 He's been here less than a month. - TriniTT 16:42:05 02/23/12 I did not make this post to soil z1's name - sjomada 19:36:30 02/23/12 Btw I've read tons of stuff off of this forum - sjomada 20:16:34 02/23/12 your input is beneficial, trust me - LJZTT 06:32:20 02/25/12 open a window (n/m) - Guapo 17:05:08 02/23/12 If I were a troll I would've stayed completely quiet - sjomada 19:38:07 02/23/12 I've personally always had a good exp with Z1 - Coldfusown 16:17:41 02/23/12 Re: Z1 customer service - z1gshanna 16:32:06 02/23/12 I promise I'm not making any of this up - sjomada 19:43:20 02/23/12 every time i call... - WhiTTe Z 16:55:17 02/23/12 That is a problem that we are unaware of..... - Josh@Z1 17:04:50 02/23/12 Z1 sucks donkey balls. - rojoloco (San Diego) 16:58:33 02/23/12 +1, safety>profit - samsungZ [Houston] 17:12:11 02/23/12 Z1/AMS, profit > everything else (n/m) - pearl5 18:47:53 02/23/12 I have had them on a couple of the cars I drive regularly. - Russell@Z1 18:56:45 02/23/12 I put about 15,000 miles on them and they're at 3/4 pad - sjomada 08:53:57 02/24/12 Uncalled for (n/m) - sjomada 19:51:03 02/23/12 Research my history with them. It's not uncalled for. (n/m) - rojoloco (San Diego) 20:17:28 02/23/12 Name calling is the "uncalled for" part... - dpjax 08:53:59 02/24/12 I mostly agree, although I don't think Travis has any issues - TriniTT 09:40:09 02/24/12 ^ This. It's just a touchy subject for me. (n/m) - rojoloco (San Diego) 12:19:37 02/24/12 Try one of these in the future... - TTZMatt 17:06:42 02/23/12 Been fine with me - ChaseGrayTT 17:12:00 02/23/12 I've also had nothing but great service - flashstar 19:40:26 02/23/12 Great for me - NAzFTMFL 20:00:44 02/23/12 There always friendly untill they get your money. Then they - z32z 22:01:52 02/23/12 I'm still going to buy parts from Z1 - sjomada 21:30:55 02/23/12 Re: Z1 customer service - dwkremer 22:07:40 02/23/12 Most of this thread is BS - Madhatter10-6 22:36:51 02/23/12 agreed, but I would still rather shop at Walmart than - moxie (SF) 01:42:58 02/24/12 False - ConVerTT 08:32:40 02/24/12 very well said. (n/m) - stockplayerz(nyc) 09:11:42 02/24/12 Illogical. (n/m) - ZiNnYc 09:29:47 02/24/12 I'm going to assume this was sarcasm. (n/m) - JMW300ZX 10:51:39 02/24/12 I don't shop at walmart, haven't for years. Not because - BigTDogg (MA) 10:04:18 02/24/12 Truer words haven't been spoken on here in a while. - JMW300ZX 10:50:49 02/24/12 Hve to disagree with your opinions. (n/m) - BoneZ (MD) 13:11:07 02/24/12 allow me to confront you and misinform - LJZTT 16:49:10 02/24/12 oh and how could I forget, one of those two failures was - LJZTT 05:01:58 02/25/12 they make TOO many mistakes - Ahmed (Chicago) 11:14:44 02/24/12 No one is perfect but we constantly strive for it here. - Russell@Z1 12:43:31 02/24/12 For the sake of the Z32 community and your business - Ahmed (Chicago) 13:22:18 02/24/12 Not BS. Funny how you have been here a long time yet have a - Spongerider :) 17:50:34 02/24/12 Re: Z1 customer service - megaDan 09:17:16 02/24/12 Z1 is the first word out of my mouth when any - sjomada 13:45:22 02/24/12 Nobody like a brown noser. - new2boost 13:59:57 02/24/12 thanks (n/m) - sjomada 14:10:41 02/24/12 Even if they dropped AMS, I would still be leery. - rojoloco (San Diego) 20:32:07 02/24/12
Post a Followup	You cannot reply to this message because you are not logged in.